Question 1

What types of events do you specialise in?

Accepted Answer

Through The Glass Events specialises in thoughtfully styled and curated social gatherings. This includes bookish and literary inspired events, milestone moments like your birthdays, engagements, author book launches and signings. Each event is approached as a unique story, shaped by your vision and brought to life with intention.

Question 2

Do you offer full event planning or styling only?

Accepted Answer

Yes. Our services range from The Narrative Experience (full planning and styling) to Styling Only and On-the-Day Coordination. Whether you want hands-on support from start to finish or simply need help with the visual storytelling or final execution, we’ll guide you to the service that best suits your needs.

Question 3

How far in advance should I book?

Accepted Answer

We recommend booking as early as possible, particularly for full planning services and peak seasons. However, we understand that inspiration doesn’t always work on a timeline. If your event is approaching soon, reach out and we’ll let you know what’s possible.

Question 4

What locations do you service?

Accepted Answer

Through The Glass Events is based in Brisbane and services the surrounding areas. Travel beyond this region may be available by request and will be discussed during your consultation.

Question 5

Do you work with specific suppliers?

Accepted Answer

We work with a trusted network of suppliers whose quality and style align with our values. If you already have suppliers in mind, we’re happy to collaborate where possible to ensure everything feels cohesive and seamless.

Question 6

Can you work with a set budget?

Accepted Answer

Absolutely. Budget is an important part of the planning process and will be discussed during your consultation. Our role is to help you make thoughtful choices that prioritise impact, atmosphere, and experience within your comfort zone.

Question 7

Are your events suitable for children?

Accepted Answer

While our services are primarily designed for adult-focused celebrations, if you’re planning a family-friendly or child-inclusive event, this can be discussed during your consultation to ensure expectations are aligned.

Question 8

Do you offer custom or themed events?

Accepted Answer

Yes. Every event is customised. Whether your inspiration comes from a book, a mood, a colour palette, or a feeling you want your guests to leave with, we design each celebration to reflect your story without feeling overdone or costume like.

Question 9

What is your booking process?

Accepted Answer

All events begin with The Prologue, a complimentary consultation. Following this, you’ll receive a tailored proposal outlining the recommended service, scope, and investment. Once accepted, a booking fee secures your date in our calendar.

Question 10

How many events do you take on at a time?

Accepted Answer

We intentionally limit the number of events we accept to ensure each client receives our full attention and care. Quality, presence, and detail are always prioritised over volume.

Question 11

Do you offer pack down or post event support?

Accepted Answer

Yes. Pack down and aftercare services are available as an optional add-on and can be included in your proposal if required.

Question 12

I’m not sure which service I need. What should I do?

Accepted Answer

That’s completely okay. Begin with The Prologue and we’ll help guide you toward the service that best supports your vision, timeline, and level of involvement.

Question 13

What are your opening hours?

Accepted Answer

Through The Glass Events operates during the following hours:

Tuesday to Friday
 8:00am – 6:00pm
Saturday & Sunday
 9:00am – 12:00pm
CLOSED MONDAY

Our online contact form and social media channels are always open, however responses are managed within these hours. Please note that event days may take place outside of standard business hours, which can occasionally result in a delayed response. Rest assured, all enquiries are answered with care as soon as possible.

Frequently Asked Questions