Frequently Asked Questions

Through The Glass Events specialises in thoughtfully styled and curated social gatherings. This includes bookish and literary inspired events, milestone moments like your birthdays, engagements, author book launches and signings. Each event is approached as a unique story, shaped by your vision and brought to life with intention.

Yes. Our services range from The Narrative Experience (full planning and styling) to Styling Only and On-the-Day Coordination. Whether you want hands-on support from start to finish or simply need help with the visual storytelling or final execution, we’ll guide you to the service that best suits your needs.

We recommend booking as early as possible, particularly for full planning services and peak seasons. However, we understand that inspiration doesn’t always work on a timeline. If your event is approaching soon, reach out and we’ll let you know what’s possible.

Through The Glass Events is based in Brisbane and services the surrounding areas. Travel beyond this region may be available by request and will be discussed during your consultation.

We work with a trusted network of suppliers whose quality and style align with our values. If you already have suppliers in mind, we’re happy to collaborate where possible to ensure everything feels cohesive and seamless.

Absolutely. Budget is an important part of the planning process and will be discussed during your consultation. Our role is to help you make thoughtful choices that prioritise impact, atmosphere, and experience within your comfort zone.

While our services are primarily designed for adult-focused celebrations, if you’re planning a family-friendly or child-inclusive event, this can be discussed during your consultation to ensure expectations are aligned.

Yes. Every event is customised. Whether your inspiration comes from a book, a mood, a colour palette, or a feeling you want your guests to leave with, we design each celebration to reflect your story without feeling overdone or costume like.

All events begin with The Prologue, a complimentary consultation. Following this, you’ll receive a tailored proposal outlining the recommended service, scope, and investment. Once accepted, a booking fee secures your date in our calendar.

We intentionally limit the number of events we accept to ensure each client receives our full attention and care. Quality, presence, and detail are always prioritised over volume.

Yes. Pack-down and aftercare services are available as an optional add-on and can be included in your proposal if required.

That’s completely okay. Begin with The Prologue and we’ll help guide you toward the service that best supports your vision, timeline, and level of involvement.

Through The Glass Events operates during the following hours: Monday to Friday 8:00am – 8:00pm Saturday & Sunday 9:00am – 12:00pm Our online contact form and social media channels are always open, however responses are managed within these hours. Please note that event days may take place outside of standard business hours, which can occasionally result in a delayed response. Rest assured, all enquiries are answered with care as soon as possible.

Transparency matters to us. Especially in a time where budgeting thoughtfully is more important than ever. Our services are quoted based on the scale, complexity, and level of involvement required for your event. During your consultation, we’ll discuss your vision, priorities, and budget before providing a tailored proposal aligned with your needs. Our current service investments are as follows: • Golden Soul – $2,500 • Silver Heart – $1,500 • On-the-Day Coordination – $90 per hour • Once your proposal is confirmed, we’ll keep you informed of hours spent and progress throughout the planning process. You’ll never be charged beyond what we’ve agreed upon, and there are no hidden fees or unexpected extras. Ever. Our goal is to create something beautiful while respecting both your vision and your budget.